ALL MOVES

Gaining Trust

This Move is designed to gain people’s trust as quickly as possible.
MOVE BY:
Diane Helbig

About the Move

Trust is crucial if you want to succeed in life and in business. Customers will only transact with people they trust, and employees will only stay for a company they trust. More importantly, most personal relationships hinge on trust. Use this Move if you want people to start trusting you.

Setting the Move in motion:

Honesty

The first step in gaining people’s trust is by being honest with them. Once you lose your credibility, you can never take it back. So be sure you are consistently honest. 

Transparency is part of honesty. If you give people information before they even have to ask, they will trust you more.

Active Listening

Not just listening, but active listening. This will show people you care. It also invites people to tell you things because they know that you are listening.

To practice active listening, you need to learn how to sit in silence. Enter a conversation with a clean slate, zero assumptions, zero bias, and just intently listen.

Integrity

People won’t trust you if your values sway with the wind. Know your values, and stick with them.

How To Lead With Trust

Customers will only transact with people they trust, and employees will only stay for a company they trust. And this is a code that Diane Helbig, Business Advisor, Podcast Host, and Author, lives by.
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